Last updated: January 9, 2026
Life Ranger Academy is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you access www.liferanger.com.my, register for our programmes, or engage with our services.
By using our website or providing your personal data to us, you consent to the processing of your personal data as described in this Privacy Policy.
1. Data user
In accordance with the PDPA, the data user is:
Life Ranger Academy
Website: www.liferanger.com.my
Email: info@liferanger.com.my
References to “we”, “us”, or “our” refer to Life Ranger Academy.
2. Personal data we collect
We may collect and process the following personal data, including but not limited to:
Personal details
Name, identification details where required, email address, phone number, and mailing address
Account and learning data
Username, enrolment records, course progress, certificates, attendance, assessments, and learning activity
Payment and transaction data
Billing information and transaction records. Payment card details are processed by third party payment providers and are not stored by us.
Communication data
Emails, messages, feedback, testimonials, enquiries, and correspondence
Technical data
IP address, browser type, device information, cookies, and usage data collected through analytics tools
Event and training data
Participant lists, attendance records, photographs, audio or video recordings taken during training sessions, workshops, or events
3. Purpose of collecting and processing personal data
Your personal data is collected and processed for the following purposes:
- To provide access to our courses, programmes, services, and events
- To manage registrations, enrolments, attendance, and certification
- To process payments and maintain transaction records
- To communicate programme updates, confirmations, and support responses
- To improve our website, services, and learning experience
- To conduct internal reporting, analysis, and record keeping
- To send marketing or promotional materials, where consent has been given
- To comply with legal, regulatory, and contractual obligations
Personal data will not be processed for purposes other than those stated above without your consent, unless permitted or required by law.
4. Consent
By providing your personal data to Life Ranger Academy, you consent to the processing of your personal data in accordance with this Privacy Policy.
Where required, consent may be obtained through:
- Website forms and checkboxes
- Account registration
- Programme registration or enrolment
- Event participation
You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.
5. Disclosure of personal data
We may disclose your personal data to the following parties for the purposes stated above:
- Payment processors and financial institutions
- Learning management systems, hosting providers, and technology partners
- Trainers, facilitators, event partners, or venues where applicable
- Government authorities or regulatory bodies where required by law
We do not sell, trade, or rent your personal data to third parties.
6. Data transfer and storage
Your personal data may be stored or processed within or outside Malaysia, where necessary for service delivery. In such cases, we will take reasonable steps to ensure that the personal data is protected in accordance with PDPA standards.
7. Data retention
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws, regulatory requirements, or contractual obligations.
Training records, certificates, and transaction data may be retained for administrative, reporting, audit, or compliance purposes.
8. Data security
We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your personal data, no data transmission over the internet can be guaranteed to be completely secure.
9. Marketing and promotional communications
We may send marketing communications relating to our programmes, services, or events.
You may opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us at info@liferanger.com.my
10. Use of cookies
Our website uses cookies to improve functionality, analyse traffic, and enhance user experience.
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
11. Photographs, recordings, and media
During training sessions, workshops, or events, photographs, audio recordings, or video recordings may be taken for documentation, educational, or promotional purposes.
By participating in our programmes or events, you consent to such recordings unless you notify us in writing prior to the event.
12. Access, correction, and rights of data subjects
In accordance with the PDPA, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete personal data
- Withdraw consent for processing, subject to legal limitations
Requests must be made in writing to info@liferanger.com.my. We may charge a reasonable fee for processing access requests as permitted by law.
13. Third party websites
Our website may contain links to third party websites. Life Ranger Academy is not responsible for the privacy practices or content of those websites. Please review their respective privacy policies.
14. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Any changes will be published on this page with the updated date.
15. Governing law
This Privacy Policy is governed by and construed in accordance with the laws of Malaysia, including the Personal Data Protection Act 2010.
16. Contact details
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
Life Ranger Academy
Email: info@liferanger.com.my